Shipping policy
Shipping Policy
Last Updated: June 19, 2026
Welcome to Libaas e Khaas. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully.
1. Order Processing
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Orders are processed within 1–2 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During sales, promotions, or peak seasons, processing times may be slightly longer.
2. Delivery Time
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Nationwide delivery within Pakistan: Estimated delivery time is 3–7 business days depending on your location.
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Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or unforeseen circumstances.
3. Shipping Charges
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Shipping charges, if applicable, will be displayed at checkout before completing your order.
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We may offer free shipping on selected orders or promotional campaigns from time to time.
4. Order Tracking
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Once your order has been shipped, you may receive tracking details via WhatsApp or SMS, where available.
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Customers can use the provided tracking information to monitor the status of their shipment.
5. Delivery Information
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Customers are responsible for providing accurate shipping information, including name, address, and contact number.
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Libaas e Khaas is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.
6. Failed Delivery Attempts
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If a delivery attempt is unsuccessful due to customer unavailability or incorrect information, the courier may attempt redelivery or return the parcel.
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Additional shipping charges may apply for reshipment.
7. Damaged or Missing Items
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If you receive a damaged package or if any item is missing, please contact us within 48 hours of delivery.
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Please provide your order number and photos of the package and products received so we can assist you promptly.
8. Contact Information
For any shipping-related questions or assistance, please contact us:
Libaas e Khaas
📞 Phone/WhatsApp: +92 307 2235144